John Marks joined Pinnacle Hotel Management in 2014 as Vice President of Operations. In January of 2020, John was promoted to President of Pinnacle Hotels and has overall responsibility for the operation of all hotels.
John has a long and accomplished background in the hotel industry. His first job was with Marriott Hotels in various Sales and Marketing positions over a 14-year time period. John joined Interstate Hotels Corp as Corporate Director of Sales and Marketing with responsibility for the development and implementation of all marketing, public relations and advertising programs for 26 hotels in his region. In 1994, he transitioned to operations within the Interstate portfolio. He was the General Manager at the Sheraton Biscayne Bay Hotel in Miami, Florida and at the Don CeSar Hotel “the Pink Palace” in St Petersburg, Forida. While both hotels went through extensive renovations and John was able to lead his team to successfully maintain hotel operations standards and meet budget requirements. Loews Hotels took over the management of “the Don” in 2003. During his tenure as a General Manager, he was recognized with Hotel of the Year twice, Sales Team of the Year three times, General Manager of the Year, Best Food & Beverage and Engineering Departments, as well as leading the company in Associate Opinion Survey and Guest Satisfaction Scores.
John has a Bachelor of Science in Hotel Business Administration from Florida International University.